After payment is processed, it may take up to 2 business days to process and ship your order. Standard deliveries are shipped via USPS priority mail or UPS Ground, offering delivery within 1-4 business days after it’s left our front door.
If your order subtotal (after any applicable discounts are applied) is $50 or greater, your order is eligible for FREE Economy Shipping (3-5 business days) within the contiguous U. S. (excluding Alaska and Hawaii).
Additional rates may be available for expedited shipping. Please do not hesitate to contact us for a personalized rate quote and processing time if your order requires rush shipping.
Salem, MA Pick-Up: Massachusetts residents who would prefer to collect your order in person in Salem, MA within 7 days of purchase may select the “FREE Pick-Up” shipping option at checkout. You will then be contact by us to schedule your pick-up details.
If you have any questions about order shipment, please contact us.
We currently only ship domestically (US resident addresses).
We truly hope you enjoy our products. Since our candles are made by hand in small batch, we are only able to permit returns on items that were damaged during shipping and are rendered unusable.
We take great care in packaging your gifts for safe shipping. However, should you receive your order and find that damage did occur in shipment, please contact us immediately for replacement (sending photos of damage helps us identify better practices for shipping customer products).